Privacy Policy

Last Update: 21 June, 2025

RydeX Auto Group (“RydeX”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or use our booking and rental services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Phone number

  • Email address

Booking & Rental Information

  • Selected vehicle

  • Pick-up and drop-off locations

  • Rental dates and duration

  • Optional notes or special requests

Payment Information

Payments are processed securely by third-party payment providers.

RydeX does not store your full credit or debit card details.

2. How We Use Your Information

We use your information to:

  • Process and confirm vehicle bookings

  • Communicate with you regarding your reservation

  • Provide customer support

  • Improve our website and services

  • Comply with legal and regulatory requirements

We do not sell your personal information.

3. Third-Party Services

To operate our business, we may share limited information with trusted third parties, including:

  • Payment processors (e.g., Stripe)

  • Rental management platforms (e.g., HQ Rental Software)

  • Service providers necessary to complete your booking

  • Law enforcement or authorities, if required by law

All third parties are required to protect your information and use it only for authorized purposes.

4. Cookies & Analytics

Our website may use cookies or similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Optimize performance

You may control or disable cookies through your browser settings.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. However, no online system can be guaranteed 100% secure.

6. Your Rights (California Residents)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Opt out of certain data uses

To exercise these rights, please contact us using the information below.

7. Data Retention

We retain personal information only as long as necessary to fulfill booking services, comply with legal obligations, and resolve disputes.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

RydeX Auto Group

Email: rydexautogroup@gmail.com

Phone: +1 (747) 600-1001